Workshop/Event Terms and Conditions
If a workshop is cancelled by The Willow Tree, a full refund will be given via Eventbrite. This will take 3-5 working days, and will be refunded back to the card the original payment was made on.
If you choose to cancel your ticket or you cannot attend unfortunately you will not receive a refund.
This is except for exceptional circumstances, decided by The Willow Tree.
The Willow Tree reserve the right to cancel any workshop or event if necessary
Unfortunately The Willow Tree cannot be held responsible for any travel, commuting or parking costs for delegates attending a workshop or event
If there are not sufficient delegate tickets booked, The Willow Tree reserve the right to cancel a workshop or event.
The Willow Tree will not be held responsible for paying fees from eventbrite for ticket bookings, the delegate themselves or the creative running the workshop are responsible for this
Pop Up Fairs at The Willow Tree
If you wish to cancel your stall at one of our pop up fairs, we are unable to refund your stall fee no matter how much notice is given. We put a lot of time and planning into our pop up fairs run at the shop so this is very time consuming for us to find alternative stallholders
The Willow Tree reserve the right to cancel a pop up fair at anytime, we will always give as much notice as possible of a cancellation
Unfortunately The Willow Tree cannot be held responsible for any travel, commuting or parking costs for stallholders